Join Teleperformance as a Desktop and Site Support Technician I, where tech meets customer service! This role services both in-house and remote staff, fostering effective support.

Teleperformance is hiring a Desktop Support Technician I to provide essential technical assistance. Ideal candidates will demonstrate strong analytical skills along with a commitment to excellent customer service. Responsibilities include troubleshooting technical issues, managing software applications, and supporting equipment setup and onboarding for new hires.

Key Responsibilities:
• Offer phone and remote support for end-user issues
• Diagnose and repair desktop and laptop problems
• Install and configure operating systems and software




• Conduct routine maintenance and hardware upgrades
• Ensure equipment is prepared for remote employee use

Requirements:
• Must be a student or graduate of a computer course
• Knowledge of Windows, macOS, and network concepts
• Experience with Microsoft Office 365 and Active Directory
• Solid communication skills and problem-solving ability
• Detail-oriented and able to prioritize tasks

Utilize your tech skills while embracing Teleperformance's supportive culture.
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📌 IT Support Technician I with Teleperformance (Ontario)
🏢 TP Canada
📍 Ontario