Drive customer satisfaction as a Service Writer at Sonsray in Vernon, CA. This full time role focuses on managing service needs for fleet and refrigeration equipment.

Join Sonsray’s dynamic team as a Service Writer, where you will handle customer interactions and ensure smooth workflows between technicians and clients. With your solid background in administrative tasks, you'll prepare detailed work orders and service estimates while verifying warranty coverage. Your communication skills will be key to enhancing our dealership’s reputation.

Key Responsibilities:
• Verify warranty coverage and explain details to customers
• Prepare detailed estimates for parts, materials, and labor
• Create and manage work orders thoughtfully and accurately




• Clarify estimates and service timelines to customers
• Identify areas for service improvement proactively

Requirements:
• 3+ years in office administration and customer service
• Relevant experience in a dealership or related field desired
• Bilingual Spanish is a plus for customer interaction
• Proficient in data entry and cost calculations
• Strong attention to detail in record-keeping

Enhance customer service and operational effectiveness at Sonsray as a Service Writer.
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📌 Service Writer Role with Sonsray Machinery (British Columbia)
🏢 Sonsray
📍 British Columbia