Job Summary
We are seeking a dedicated and detail-oriented Optometric Assistant to join our eye care team at our Individual Eyes location in Bolton on a permanent full-time basis. The ideal candidate will provide exceptional patient care, support our optometry staff, and ensure smooth clinic operations. This role offers an excellent opportunity for individuals interested in the healthcare and optical fields, with a focus on delivering high-quality service. Prior experience in medical offices or optical settings is preferred, but training will be provided for the right candidate. The Optometric Assistant plays a vital role in managing patient interactions, maintaining electronic medical records, and supporting clinical procedures.

Responsibilities

Greet patients warmly and efficiently manage front desk duties, including scheduling appointments and checking patients in/out

Assist with patient care activities, including preliminary testing and vision screenings

Maintain accurate electronic medical records using systems such as Epic or similar platforms

Prepare exam rooms and assist optometrists during eye examinations and procedures

Educate patients on optical products, lens options, and frame selections to support retail sales efforts

Manage inventory of optical supplies and assist with ordering as needed





Support billing processes and insurance verifications related to patient visits

Provide excellent customer service by addressing patient inquiries and ensuring a positive experience

Collaborate with team members to ensure clinic efficiency and patient satisfaction

Qualifications

Previous experience in a medical office or optical setting is highly desirable

Familiarity with electronic medical records systems such as Revolution or similar platform

Robust knowledge of medical terminology related to eye care and general healthcare practices

Experience with front desk operations, including scheduling, billing, and insurance processing

Background in retail sales or sales experience is highly advantageous, especially within optical or healthcare environments

Excellent communication skills with the ability to provide compassionate patient care

Ability to work efficiently while maintaining attention to detail

Prior optical experience and familiarity with optical products is highly beneficial

Compensation range
The expected compensation for the position is $20-$23 hourly. Actual compensation will be based on a candidate's credentials, experience and geographic location in which the position is located.

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📌 Optometric Assistant (Ontario)
🏢 LMC Healthcare
📍 Ontario