Join LensCrafters as a Team Lead and enhance customer experiences through exceptional service and leadership. Play a key role in guiding the team while ensuring optical standards are met.
In this role, you will be responsible for creating value in the lives of customers and patients by managing both retail and lab processes. Your solid optical knowledge and interpersonal skills will empower you to assist customers effectively and support your team in achieving store success.
Key Responsibilities:
• Provide top-tier customer service and support to associates
• Assist customers with eyewear selections and recommendations
• Act as an alternate key holder for the store
• Supervise lab operations to meet optical requirements
• Foster a safe working environment through best practices
Requirements:
• High school diploma or equivalent education
• Experience in optical retail is essential
• Strong understanding of optical theories and merchandise
• Effective leadership and training experience necessary
• Basic math, sales, and problem-solving skills required
Lead with passion and commitment at LensCrafters to make a difference in customer care.
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📌 LensCrafters Team Lead Opportunity (Ontario)
🏢 Luxottica
📍 Ontario
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