Lead operational excellence as an Account Director for DEPT® in North America. This hybrid role focuses on client management, team integration, and revenue protection.
As a key player in the Global Studios team at DEPT®, you will oversee the embedded account portfolio from Toronto. Your role centers on enhancing client experience and supporting operational needs, ensuring effective onboarding and teamwork. With a proactive mindset, you will manage client SOWs and foster robust relationships to boost delivery success.
Key Responsibilities:
• Protect revenue through client contract management and renewals
• Drive operational excellence for key North American clients
• Collaborate on recruitment and onboarding of embedded teams
• Establish workflows supporting client and regional growth
• Identify growth signals for current accounts
Requirements:
• Proven experience in a digital agency or consultancy
• Strong skills in resource management and forecasting
• Experience in managing dedicated agency teams
• Exceptional relationship-building and alignment skills
• Highly organized with a results-driven mindset
Take charge of operational success while building lasting client relationships at DEPT®.
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📌 Account Director for North America at DEPT® (Ontario)
🏢 DEPT
📍 Ontario