Enhance customer satisfaction with ABB as a bilingual Customer Service Representative in Saint-Jean-sur-Richelieu. Engage with customers while managing orders and delivering effective solutions in a hybrid work model.

In this pivotal role, you will support internal and external customer needs, focusing on order and claim management over a hybrid work model. With 2 to 3 years of customer service experience, your skills will help in resolving issues and efficiently handling orders, while you keep customers informed and satisfied.

Key Responsibilities:
• Manage and follow up on customer orders effectively
• Resolve after-sales and quality issues promptly
• Maintain communication with customers about delivery updates




• Collaborate with production to facilitate order releases
• Contribute to process improvements and data integrity

Requirements:
• 2 to 3 years of customer service experience required
• Bilingual in French and English for effective communication
• Proficient with computer systems and established procedures
• Familiarity with SAP is an asset
• Skilled appearance and written communication skills

Bring your expertise in customer service to ABB and make a difference in electrification solutions!
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📌 Bilingual Customer Service Representative - ABB (Quebec City)
🏢 ABB
📍 Quebec City