Enhance member satisfaction as an Operations Support Agent at Desjardins. This full-time, on-site role focuses on transactional support and operational excellence.

In your position, you will engage in various activities related to caisse products, ensuring efficient processing and follow-up actions. Candidates should have a strong grasp of data integration and service standards, ensuring a smooth experience for members. The position requires effective communication with both customers and internal teams.

Key Responsibilities:
• Process and handle requests for caisse sectors
• Validate and save data accurately in systems
• Conduct liaison activities with Desjardins components
• Ensure timely completion of operational tasks
• Maintain document management and filing standards

Requirements:
• High school diploma in relevant field
• Minimum two years of experience in operations
• Fluent in French is mandatory
• Knowledge of caisse products and services
• Robust understanding of financial procedures and security

Support and serve the Desjardins community with your operational expertise and commitment to excellence.
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📌 Desjardins Operations Support Role (Quebec City)
🏢 Desjardins Group
📍 Quebec City