Join Fairmont Chateau Whistler as a Royal Service Agent, delivering exceptional guest experiences over the phone. This full-time, permanent role starts in November/December 2026, emphasizing top-notch customer service.

As a key member of the team, you will handle reservations and provide personalized service to guests, reflecting the hotel’s luxury branding. You will engage with guests by anticipating their needs and ensuring a smooth and effective process.

Key Responsibilities:
• Deliver seamless service for guests and team members
• Manage calls while redirecting as needed
• Handle guest requests with proper follow-up
• Book and manage room reservations using the system
• Recommend hotel services to maximize revenue

Requirements:
• Required previous experience in customer service
• Experience in Front Office or Reservations is helpful
• Knowledge of Property Management Systems is preferred
• Strong problem-solving and communication skills
• Excellent telephone etiquette and positive demeanor

Embrace this opportunity to enhance guest loyalty through exceptional service at Fairmont Chateau Whistler.
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📌 Royal Service Agent at Fairmont Whistler (British Columbia)
🏢 FAIRMONT
📍 British Columbia