Become a part of Sectigo in Ottawa as a Validation Specialist I managing certificate validation and enhancing customer service experiences. This contract role requires detailed research skills.

As a Validation Specialist I on an 18-month contract, you will oversee the verification of customer organizations and manage certificate orders at Sectigo. This position involves direct customer interaction through various channels, emphasizing problem-solving and effective service delivery. Your contributions will help maintain customer satisfaction and support internal teams.

Key Responsibilities:
• Manage TLS and security certificate order processing
• Conduct thorough verification of organization details
• Provide exceptional customer assistance in multiple formats




• Resolve issues independently and escalate significant cases
• Handle daily customer base activities effectively

Requirements:
• Experience in customer service or related fields
• Strong research capabilities and communication skills
• Committed to working onsite in Ottawa five days a week
• Ability to adjust to evolving business needs
• Align with values of integrity and teamwork

Be an integral part of Sectigo's mission to provide market-leading user experiences in Ottawa.
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📌 Contract Validation Specialist I Role (Quebec City)
🏢 Webhosting
📍 Quebec City