Join Transpera Technologies as a Senior IT Technician in Red Deer, where you will provide exceptional IT support and develop innovative solutions for clients throughout Canada and the US.

This permanent full time role requires at least five years of hands-on IT experience, particularly in a Managed Services Provider environment. Highlighting skills in Windows Server, network architecture, and security is essential. You'll be expected to design robust IT solutions and maintain a high-level client engagement with polished communication skills.

Key Responsibilities:
• Resolve technical issues using a sophisticated ticketing platform
• Manage diverse IT systems and cloud services with precision
• Offer both remote and on-site support for client needs




• Maintain and configure servers, workstations, and networking tools
• Craft compelling proposals for infrastructure upgrades

Requirements:
• Proven experience solving complex IT challenges
• Familiarity with ticketing processes and RMM tools
• Excellent communication and service skills
• Ability to work independently while prioritizing tasks
• Certifications in IT support are advantageous

Leverage your IT expertise and commitment to client service with Transpera Technologies as a Senior IT Technician.
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📌 IT Support Expert in Red Deer (Alberta)
🏢 Transpera Technologies
📍 Alberta