Remote Payments Support Specialist — SaaS Customer Care (Quebec City)

Remote Payments Support Specialist — SaaS Customer Care (Quebec City)

23 Aug
|
FreshBooks
|
Quebec City

23 Aug

FreshBooks

Quebec City

FreshBooks is seeking a Program Specialist, Payments Support to deliver exceptional service to users and act as the Payments SME within Support. You will manage inquiries and escalations from Core Support Specialists, coordinating with Product Development & Engineering, external Partners, and TAMs to resolve issues and improve the customer experience.
The role can be worked remotely from Canada, with collaboration across internal teams to drive defects and enhancements, incident response, and

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📌 Remote Payments Support Specialist — SaaS Customer Care (Quebec City)
🏢 FreshBooks
📍 Quebec City

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