Join Draeger Medical Canada as a Service Coordinator and excel in customer support while working in a hybrid workplace. This role is crucial for ensuring the maintenance and service of medical devices.

Based in Mississauga, Ontario, this permanent position requires you to process dispatch requests, handle customer queries in both French and English, and manage service orders with precision. Your ability to collaborate with technicians and verify service calls will ensure that clients receive timely assistance.

Key Responsibilities:
• Manage all aspects of service order processing
• Handle customer inquiries in both official languages
• Reconcile billing before invoicing
• Supervise order parts for service technicians
• Update service documentation and records

Requirements:
• High School diploma and relevant technical training
• Bilingual in French and English essential
• 2-3 years experience in customer service
• Strong proficiency in SAP is mandatory
• Effective communication and critical thinking skills

Bring your dedicated customer service and technical knowledge to Draeger Medical Canada for meaningful contributions.
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📌 Service Coordinator with SAP Expertise (Ontario)
🏢 emplify
📍 Ontario