Join the University of Guelph as a Frontline Linc Assistant, where you'll deliver critical support to both domestic and international students. This role centers around addressing admissions, enrolment, and financial inquiries.

In your role within the Lincoln Alexander Student Service Centre, you'll be the first point of contact for a broad range of student inquiries. Providing knowledgeable and empathetic service, your assistance influences student decisions and retention, making a significant impact on their educational experiences. The position demands discretion and the ability to handle high-pressure situations with professionalism.

Key Responsibilities:
• Answer inquiries through various communication channels
• Handle confidential information with professionalism
• Analyze student documents to recommend actions




• Perform complex data tasks related to student services
• Provide insights on admission and program requirements

Requirements:
• Two-year Community College Diploma; undergraduate degree preferred
• At least 2 years customer service experience in a dynamic environment
• Ability to manage high-volume inquiries and multitask efficiently
• Robust interpersonal communication skills
• Proficient data entry and organizational abilities

Bring your passion for student support and experience in customer service to the Frontline Linc Assistant position at the University of Guelph.
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📌 Frontline Linc Assistant at Guelph University (Ontario)
🏢 University of Guelph
📍 Ontario