Become an integral part of the Claims Contact Centre at ICBC as a representative in British Columbia. Elevate customer experiences by providing essential support for claims and inquiries through a hybrid work model.

This role requires passionate individuals who thrive in customer service and possess strong communication skills. You will play a vital role in assisting clients, ensuring the accuracy of claims processing, and maintaining operational efficiency. A commitment to problem-solving and teamwork is crucial in this position.

Key Responsibilities:
• Assist customers with current and existing claims
• Perform accurate initial documentation for claims
• Collaborate effectively in a team-oriented atmosphere




• Manage multiple tasks and inquiries simultaneously
• Deliver exceptional customer service and support

Requirements:
• Previous experience in customer service or call centre
• Strong verbal communication and organizational skills
• Demonstrated ability to work in a busy environment
• Capacity to work on-site for training and hybrid thereafter
• Enthusiasm for solving problems and helping clients

Be part of a knowledgeable and supportive team at ICBC, dedicated to enhancing customer satisfaction across British Columbia.
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📌 ICBC Claims Contact Centre Representative (British Columbia)
🏢 ICBC
📍 British Columbia