Elevate your career as a Bilingual Concierge with Fairmont Château Laurier in Ottawa. This temporary full-time role focuses on exceptional guest service and bilingual communication skills.

Reporting directly to the Chief Concierge, this six-month contract position requires solid guest service abilities and fluency in both English and French. You will assist guests with their needs, oversee the bell desk, and ensure excellent service standards are maintained. Embrace the opportunity to contribute to a wonderful company culture while providing exceptional hospitality.

Key Responsibilities:
• Assist guests with messages, mail, and necessary arrangements
• Ensure timely follow-up for guests' bookings and plans




• Maintain engaging and professional service throughout
• Provide detailed information on hotel facilities
• Oversee bell desk and bell team operations

Requirements:
• Prior customer service experience required
• Fluency in both English and French is essential
• Strong communication and problem-solving skills
• Professional presentation and reliability are critical
• Ability to work under pressure and as part of a team

Utilize your bilingual skills and passion for guest service at Fairmont Château Laurier.
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📌 Bilingual Concierge at Fairmont Château Laurier (Quebec City)
🏢 Accor
📍 Quebec City