Become a Technical Client Services Specialist with TransPerfect in Toronto, assisting users with the VDR platform and ensuring an outstanding service experience. Embrace a customer-centric role focused on problem-solving.
As a vital part of TransPerfect's expanding Toronto team, you will provide high-quality support to clients across North America and beyond. Your communication skills and technical aptitude will be instrumental in helping users navigate and utilize the VDR platform efficiently. This role is ideal for those looking to excel in a client-facing B2B workplace and offers opportunities for professional growth.
Key Responsibilities:
• Provide operational support on the VDR platform to clients
• Create strong relationships and anticipate client needs
• Conduct online training sessions for users
• Ensure timely and accurate deliverables for clients
• Document all client interactions and follow-ups
Requirements:
• Excellent communication skills with native-level English
• At least two years in a B2B role
• Tech-savvy with willingness to learn
• Attention to detail and ability to manage stress
• Must commute to TransPerfect's Toronto office
Deliver high-quality client support and develop your skillset as a Technical Client Services Specialist.
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