Summary Provides administrative and client support to the Personal Shopper, managing appointments, correspondence, and client profiles. Prepares and coordinates merchandise and materials for client appointments and ensures Personal Shopping Suites and the selling floor meet merchandising and store readiness standards. Acts on behalf of the Personal Shopper via telephone or email while maintaining superior customer service and timely follow up.
Responsibilities Schedule and maintain the Personal Shopper calendar and appointments
Draft and manage correspondence including official client invitations
Speak on behalf of the Personal Shopper by phone and email and ensure qualified follow up
Maintain and update client profiles and track related data for accuracy
Prepare, coordinate and manage merchandise,



alterations, transfers, holds and other services for appointments
Maintain merchandising standards in Personal Shopping Suites and on the selling floor and ensure store readiness
Perform errands and other duties as assigned to maximize the Personal Shoppers' efficiency
Support loss prevention and comply with health and safety policies
Requirements High school diploma
Previous retail experience preferred
Advanced proficiency with MS Word, Excel, PowerPoint, Outlook and internet applications
Fully bilingual in French and English

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📌 Personal Shopping Assistant (British Columbia)
🏢 Brobston Group
📍 British Columbia