Step into a pivotal role at Zafin as a Technology Support Engineer in Toronto. You will maintain cloud and on-premises platforms while providing exceptional user support in a dynamic environment.

Zafin is seeking a Technology Support Engineer to join its global Technology Group. You will support cloud applications like Microsoft 365 and Azure, manage incident responses, and ensure the security and reliability of the IT infrastructure. This in-office position emphasizes collaboration with global team members and stakeholders to maintain a high standard of service delivery.

Key Responsibilities:
• Administer Microsoft Azure and 365 applications
• Provide comprehensive Help Desk support to end users
• Collaborate with stakeholders for issue resolution




• Implement security patching and monitoring strategies
• Train users and prepare documentation on IT protocols

Requirements:
• 3-5 years’ experience in IT administration
• Degree in Computer Science or equivalent
• Proficiency in Microsoft Azure and cloud concepts
• Robust troubleshooting and communication skills
• Familiarity with Atlassian Jira and Confluence

Utilize your IT expertise to enhance user experiences and systems functionality with Zafin's global team in Toronto.
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📌 Technology Support Engineer at Zafin (Ontario)
🏢 Zafinlabsamericasinc
📍 Ontario