Join Wesco as a Customer Service Specialist, where your expertise in handling inquiries will shine. This role involves connecting with customers via phone, email, and in-person support. As a Customer Service Specialist at Wesco, you will directly address inquiries and resolve issues while collaborating with various departments. You will leverage your 2-4 years of relevant experience to enhance customer satisfaction.

Your role will encompass supporting the customer base through complaints management and payment processing, all while maintaining a keen attention to detail under pressure. Key Responsibilities:

- Engage with customers to resolve issues and inquiries
- Process payments efficiently for cash accounts
- Research complex customer problems and provide solutions
- Offer backup assistance for sales counter inquiries Requirements:
- High School Degree or Equivalent
- 2-4 years of customer service experience
- Excellent interpersonal and communication skills
- Solid computer literacy with MS Office
- Ability to navigate a diverse working environment Utilize your customer service skills with Wesco and ensure exemplary support for all clients.

📌 Wesco Customer Service Specialist (Brockville)
🏢 WESCO
📍 Brockville