Become a key player in service management at the Insolvency Service as a HEO Operational Service Management Manager in Stratford. Work on product management and problem resolution to enhance digital service delivery.

We are recruiting HEOs to support critical digital services, with roles focused on understanding user needs and investigating problems. Your efforts will help drive continuous improvement conducive to high-quality service delivery and user satisfaction. Engage with a variety of stakeholders to ensure seamless operational processes.

Key Responsibilities:
• Manage improvement projects for digital services
• Foster team-oriented relationships with stakeholders
• Investigate and resolve service-related issues




• Utilize data for performance monitoring
• Engage in governance and compliance activities

Requirements:
• Experience in product or service management
• Strong analytical and troubleshooting skills
• Excellent stakeholder engagement abilities
• Understanding of security and governance frameworks
• Willingness to support team development initiatives

Enhance service delivery through structured management and collaborative problem-solving at the Insolvency Service.
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📌 Service Management HEO at Insolvency Service (Ontario)
🏢 Allscreens Nationwide
📍 Ontario