Become the voice of financial empowerment as an Advisory Agent for Member Experience at Desjardins. This full-time, on-site role emphasizes client satisfaction and personalized support.

In this temporary position, you will enhance the experience of members by addressing their needs and promoting financial products. You'll provide guidance on tech tools to assist clients in navigating their banking experiences effectively. As a representative of Desjardins’ values, you will contribute to business growth by identifying opportunities and ensuring compliance with security standards.

Key Responsibilities:
• Address client inquiries about banking transactions
• Guide clients on using digital banking tools effectively




• Refer clients to specialists for complex needs
• Ensure smooth transaction processes for all members
• Foster relationships through exceptional service delivery

Requirements:
• High school diploma is required
• At least two years of related experience
• Proficiency in French is necessary
• Robust customer focus and adaptability
• Understanding of diversity and inclusion principles

Bring your expertise in client services to Desjardins and make a positive impact on member experiences.
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📌 Advisory Agent for Member Experience (Quebec City)
🏢 Desjardins Group
📍 Quebec City