Join the Greater Toronto Airports Authority as a Full time Terminal Officer. This role is focused on operational efficiency and customer service excellence at Toronto Pearson Airport.

In this position, you will report to the Manager, Terminal Services, managing the terminal's daily operations and ensuring compliance with service standards. Your proactive approach will help resolve operational issues and improve overall passenger experiences.

Key Responsibilities:
• Oversee terminal operations for smooth passenger flow
• Manage layout and resource allocations daily
• Address operational concerns with key stakeholders
• Conduct terminal inspections for cleanliness and compliance
• Monitor critical processes and recommend improvements

Requirements:
• At least five years in airport or customer service
• Familiarity with stakeholders and service management
• Excellent data analysis and multitasking abilities
• Relevant post-secondary education is preferred
• Eligibility for Transport Canada Security Clearance

Enhance airport operations and customer care in the Terminal Officer role with GTAA.
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📌 Full-Time Terminal Officer for GTAA (Ontario)
🏢 Toronto Pearson International
📍 Ontario