Take charge as a Dispatcher at Irving Oil, located in Saint John, NB. Your mission is to ensure efficient service delivery and exceptional customer satisfaction through effective communication.
As the main communication link between customers and the field team, you'll coordinate service requests and manage schedules while resolving potential issues. Your experience with dispatch will help in prioritizing urgent tasks and delivering timely updates to internal teams. This role emphasizes customer service and effective workflow management.
Key Responsibilities:
• Document customer calls for work order creation
• Collaborate with Load builders on service schedules
• Handle emergency calls and reschedule non-critical tasks
• Deliver status updates to Operations Managers
• Advise coworkers on scheduling and building codes
Requirements:
• 3-5 years dispatch experience is preferred
• Relevant education: Diploma or high school equivalent
• Proficient in communication and multi-tasking
• Solid analytical and interpersonal skills
• Customer-focused attitude with service excellence
Enhance operational efficiency while delivering top-notch service at Irving Oil.
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📌 Dispatcher Role at Irving Oil (New Brunswick)
🏢 Irving Oil
📍 New Brunswick
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