Provide essential claims support as a Claims Care Advisor II in Calgary or Edmonton. Experience a hybrid work model while delivering top-notch customer service in claims handling.

As a Claims Care Advisor II, you’ll report to the Claims Care Team Supervisor and manage claims inquiries from start to finish. Your strengths in communication and problem-solving will help provide clarity and peace of mind for policyholders, guiding them through the claims process with empathy.

Key Responsibilities:
• Manage claims inquiries and oversee claim processing
• Execute rental management and total loss procedures
• Process payments and ensure adherence to company policies
• Comply with legislative and regulatory requirements
• Perform various administrative tasks related to claims

Requirements:
• High school diploma essential
• Demonstrated excellence in customer service
• Strong communication and telephone skills
• Positive computer proficiency
• Interest in ongoing education in insurance practices

Deliver compassionate support and detailed claims assistance, ensuring policyholders feel valued and informed during their journey.
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📌 Hybrid Claims Care Advisor II Role (Alberta)
🏢 albertamotorassociation
📍 Alberta