23 Aug
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Gibbons Whistler
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Whistler
23 Aug
Gibbons Whistler
Whistler
Who We Are
At Gibbons Whistler, we’re all about Making People Happy. Since 1979, we have been the backbone of Whistler hospitality bringing people together through unforgettable experiences.
Everything we do is rooted in our core values: Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commit to Excellence.
The Opportunity
Work outside in one of Whistler's most scenic and exciting environments — Cougar Mountain.
As a Wilderness Guide with The Adventure Group, you'll help deliver safe, fun, and memorable outdoor experiences for guests visiting Whistler. You'll be responsible for guiding guests through our winter adventure experiences while ensuring safety remains the foundation of every decision you make.
This is a highly guest-facing role where you'll be an ambassador for TAG from the moment guests arrive at the base. You'll welcome groups, provide clear safety instructions, operate and inspect equipment, monitor changing weather and terrain conditions, and adapt each experience to the needs of your guests.
Our Wilderness Guides work outdoors in a dynamic environment where no two days or tours are exactly the same. You'll have opportunities to develop your skills and explore additional guiding opportunities across TAG's summer and winter operations.
If you're passionate about Whistler, outdoor adventure, guest experiences, and working in the mountains, this could be the role for you.
Wage and Perks of the Job
- $ - $ based on experience and qualifications plus tips!
- 50% off food & beverage at all Gibbons venues
- Adventure perks: 20% off The Adventure Group for you and your friends & family and access to Spirit Pass Program
- Accommodation discounts: 20% off at The Adara Hotel and Gibbons Life Condos
- Wellness perks: 20% off at The Spa at Whistler
- Exclusive partner discounts at local Whistler businesses and Pro-deals including Arc’teryx
- Flexible schedules and a supportive team culture
- Access to community events and staff appreciation nights
- Growth opportunities in Whistler’s most dynamic hospitality group – we’re passionate about promoting from within and supporting your career journey.
- Immersive work environment steps from the mountains – we take our core purpose of “Have Fun” very seriously.
What You Bring to the Table
- Valid 80-hour minimum First Aid certification, such as Occupational First Aid Level III, Outdoor Emergency Care Level III, or Wilderness First Aid.
- Valid driver's licence; Class 4 licence is an asset.
- Previous customer service experience required.
- Previous experience in outdoor activities, adventure tourism, guiding, or mountain environments is an asset.
- Experience operating all-terrain vehicles such as RZRs or snowmobiles is an asset.
- Physically fit and comfortable working outdoors for the majority of the day in changing weather conditions.
- Ability to lift up to 30 lbs and perform physical tasks requiring mobility and the use of both hands.
- Strong communication skills and the ability to provide clear safety instructions to guests.
- Positive, supportive, and respectful approach with both guests and team members.
- Adaptable and comfortable responding to changing weather, terrain, guest needs, and daily operational requirements.
- Flexible availability, including early mornings, evenings, weekends, and holidays.
- A genuine passion for the outdoors, adventure, and creating memorable guest experiences.
Your Days Will Look Like
Guest Experience & Guiding
- Welcome guests, provide clear safety and equipment instructions, and create a fun, professional experience.
- Deliver engaging wilderness experiences while adapting to different groups and guest needs.
- Represent The Adventure Group and Gibbons Whistler with a positive, skilled attitude.
Safety & Operations
- Complete pre-tour inspections of vehicles, equipment, and safety gear, ensuring everything is safe and ready for use.
- Monitor weather, terrain, and environmental conditions and respond appropriately to changing risks.
- Follow all safety, radio, operating, evacuation, and emergency procedures while carrying required First Aid equipment and radio.
- Keep equipment and guest areas clean, organized, and operationally ready.
Hill Shuttle & Trail Support
- Safely operate the hill shuttle and ensure guests follow all helmet, seatbelt, speed, and safety procedures.
- Monitor weather and terrain conditions to ensure safe and comfortable transportation.
- Assist with trail maintenance, base upkeep, and other operational tasks as required.
Communication & Teamwork
- Check in with dispatch, stay up to date on operational information, and communicate clearly with guests and team members.
- Report safety, equipment, trail, or guest concerns promptly to dispatch or leadership.
- Support teammates and contribute to a positive, respectful, and collaborative team environment.
Ready for Your Next Adventure?
If you're looking for a Whistler outdoor adventure job where you can work in the mountains, meet guests from around the world, and build your skills in adventure tourism, we'd love to hear from you.
Apply today and join The Adventure Group team at Cougar Mountain!
At Gibbons Whistler, our core values—Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commitment to Excellence—guide everything we do. We believe that fostering diversity, equity, and inclusion is essential to living by these core values. We warmly welcome applicants of all backgrounds, identities, and experiences to join us in creating a workplace where kindness thrives and we make people happy!
📌 Wilderness Guide- Snowmobile, The Adventure Group, Whistler, BC
🏢 Gibbons Whistler
📍 Whistler