Ile-Perrot Toyota, a member of Groupe Autoforce, is looking for a Service Advisor / Technical Advisor.
Ile-Perrot Toyota offers you:
Competitive compensation based on your experience and performance
A daytime schedule with Friday afternoons off
Comprehensive benefits, including a retirement plan, medical, dental, and vision insurance, and a virtual health program
A friendly work environment with social and recognition activities organized throughout the year
Employee discounts on vehicles, services, and parts at all Groupe Autoforce dealerships
Main Responsibilities Greet service department clients
Open and close work orders
Determine vehicle repair and maintenance needs
Advise clients on maintenance, inspection, and safety services
Follow up with clients regarding the progress and completion of work on their vehicle




Collaborate with internal departments as well as external suppliers
Create and maintain excellent client relationships while providing an exceptional customer experience
Profile / Requirements Minimum 1 year of experience as a service / technical advisor or in a similar role
Ability to manage multiple tasks while respecting priorities and deadlines
General mechanical knowledge
Excellent skills in sales, organization, and customer service
Solid communication skills and team spirit
Good knowledge of warranty procedures and standards
Ability to communicate in French and English (to serve our English-speaking clients)
Knowledge of Serti and SDS software (a strong asset)

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📌 Service Advisor (Quebec City)
🏢 Autoforce Group
📍 Quebec City