Job description

REPORTS TO

Program Manager

COMPETENCIES

• Customer Focus

• Communication

• Ability to Cope with Stress and work in a fast-paced workplace

• Problem Solving

• Accountability, dependability, and detail-oriented

• Ethics and Integrity

DUTIES AND RESPONSIBILITIES

- Leads the logistical scheduling of field staff (apprx. 300 pt workers): receiving, tracking, and filling leave requests, including last minute/same day time off requests, longer term leave and vacated positions.

- Assists the Program Manager with logistical aspects of programs, such as meetings, seminars, workshops, special projects, and events.

- Triages and responds to telephone, e-mail, and in-person inquiries from field staff.

- Assists with site visits as necessary.

- Tracks, prepares, and submits reports regarding vacancies, time and attendance.

- Supports retention and recruitment activities as needed.

- Provides administrative program support.

- Promptly reports any potentially dangerous situations to the Program Manager.

- Provides guidance relative to compliance with policies and safety regulations and practices of the OSC.

- Supports school programming (WalkSafe and RS4K) activities as needed

Job requirements

POSITION REQUIREMENTS

- Availability to work Monday to Friday, between the hours 6:30am – 5:00pm (approximately), though the OSC has WFH flexibility, staff could be required to work from the office at anytime.

- Police Records Check (PRC) with the Vulnerable Sector – PRC can be completed during the application process. Costs associated with the PRC will be reimbursed by the OSC after three (3) months of employment.



Employment offer conditional upon a valid PRC.

- English proficiency is required, other languages an asset.

- Driver’s license and access to a vehicle – required.

- Post-secondary education in office administration, human resources, customer service, and / or hospitality would be an asset.

- Experience with community engagement / recruitment an asset.

- Proficiency in MS Office applications (Word, Excel, PowerPoint, Outlook).

- Strong written and verbal skills.

- Local travel will be required.

- Works well with others and takes direction and criticism in a positive manner.

- Highly effective project management, prioritization, multi-tasking, and time management skills to meet deadlines.

- Maintain a calm and professional demeanor at all times.

- Energetic, self-motivated, and results oriented.

- Politically and culturally sensitive.

- Knowledge of scheduling, time and attendance tracking software an asset.

- Knowledge of client management/database management software an asset.

- Knowledge of program strategy, development, implementation, management and evaluation an asset.

- WordPress, Adobe Illustrator, and Canva an asset.

WORKING CONDITIONS

- Able to occasionally lift items as heavy at 50 lbs.

- Manual dexterity required to use desktop computer and peripherals.

- Local travel is required occasionally.

- Will require occasional weekend or evening work.

- Mandatory availability Monday to Friday, 6:30am - 2:30pm, with WFH flexibility, though the OSC has WFH flexibility, staff could be required to work from the office at anytime.

All done!

Your application has been successfully submitted!

📌 Program Coordinator (Ottawa)
🏢 Ottawa Safety Council
📍 Ottawa