Elevate your customer service career with FCT, a leader in title insurance and real estate solutions. Engage with clients, resolve inquiries, and provide education on various products and services in a hybrid work workplace.
FCT is seeking a Customer Support Specialist with a commitment to delivering exceptional service. This role emphasizes effective communication with both internal and external clients, ensuring positive experiences while meeting service standards. Ideal candidates should possess a blend of skills in customer service, data entry, and product knowledge within the real estate sector.
Key Responsibilities:
• Communicate with customers through various channels
• Resolve inquiries professionally and efficiently




• Educate clients on processes and product offerings
• Perform necessary back office tasks
• Review transactions and inform clients of any issues
Requirements:
• 1 year of customer service experience
• 1 year in title insurance or real estate
• Data entry skills required
• Post-secondary education or equivalent experience
• Bilingual in English and French is an asset
Achieve personal and professional growth while assisting customers and contributing to FCT's success.
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📌 Customer Support Specialist at FCT (Oakville)
🏢 First American
📍 Oakville