Be the technical leader at Grundfos as the Customer Solutions Technical Manager. Focus on empowering a sales support team to deliver superior technical solutions in a team-oriented hybrid environment.
In your role as CSSC Manager for OEM Technical Solutions, you will lead by example and drive customer satisfaction through effective team management. Your core responsibilities will include optimizing quotations and ensuring consistent delivery of expert solutions across different channels. You’ll enhance team performance while cultivating a supportive culture.
Key Responsibilities:
• Mentor and manage a team of application engineers • Oversee the delivery of technical quotations and advice • Suggest and implement improvements for sales performance • Collaborate for best practices with peer managers • Ensure team well-being while fostering professional growth
Requirements: • Bachelor's degree or equivalent experience (5+ years) • At least 3 years of management in a related field • Proven experience leading technical customer service teams • Excellent interpersonal and relationship management skills • Familiarity with SAP and Grundfos products is a plus
Become a catalyst for change in customer service and technical solutions at Grundfos. #J-18808-Ljbffr