Elevate your career as a Field Service Implementation Specialist at Roche. This position focuses on enhancing the customer experience with expert installations of clinical instruments.
As a member of Roche's team, you'll support key hospitals and laboratories across Canada. Your role will involve the installation and maintenance of essential diagnostic solutions, particularly in a bilingual environment. To excel, bring your stellar technical knowledge and a customer-centric approach to resolve issues promptly and effectively.
Key Responsibilities:
• Implement and configure diagnostics hardware and software
• Provide outstanding customer support and problem resolution
• Collaborate with national and regional teams to improve service




• Document service activities and manage administrative tasks
• Conduct preventative maintenance and technical support
Requirements:
• Minimum 5 years of field service experience
• Diploma in electronic technology or related field
• Bilingual English and French preferred
• Willingness to travel 95% of the time
• Valid Canadian driver's license required
Leverage your technical and customer service skills to enhance patient care through Roche’s creative healthcare solutions.
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📌 Field Service Implementation Specialist Roche (Toronto)
🏢 Roche
📍 Toronto