Provide expert technical support as a Senior Tech Support Representative for MiTek's software solutions. Build lasting customer relationships through effective training and consulting.
At MiTek, you will play a vital role in enhancing customer productivity and business operations through the MiTek software suite. This on-site and virtual role requires deep knowledge of component design principles and strong communication skills. Additionally, you'll mentor teammates and contribute to product improvements.
Key Responsibilities:
• Develop relationships with complex regional clients
• Act as the main point of contact for technical inquiries
• Deliver in office and virtual training and support




• Investigate and resolve customer software issues
• Assist with upselling and cross-selling software features
Requirements:
• Associate’s degree in Computer Science or Architecture preferred
• 6+ years with MiTek software suite
• Extensive experience in the component manufacturing sector
• Proficiency in Microsoft SQL required
• Strong problem-solving and mentorship abilities
Apply your technical skills and customer service expertise to support MiTek's dedication to excellence.
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📌 Senior Tech Support for MiTek Software (Bradford West Gwillimbury)
🏢 Mitek
📍 Bradford West Gwillimbury