Step into your role as a Collections Agent at LendCare, part of the goeasy family, where you can make a difference in customers' financial journeys. Your compassion and negotiation skills will help secure repayments while understanding individual situations.
This full-time position is perfect for individuals with a minimum of one to two years in a collections or customer service setting. You will perform outbound calls, negotiate payment plans, and manage customer accounts while utilizing your administration skills to document activities.
Key Responsibilities:
• Demonstrate empathy and understanding in customer interactions
• Initiate outbound calls to overdue account holders
• Negotiate repayment plans effectively
• Oversee management of past due accounts
• Complete documentation of collections processes
Requirements:
• 1-2 years’ experience in collections or customer service
• Experience with automatic dialer systems preferred
• Robust verbal and written communication skills
• Proficient in MS Office
• Must pass background and credit checks
Bring your customer focus and negotiation skills to LendCare and help others access vital financing solutions.
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📌 Collections Agent with LendCare (Pickering)
🏢 goeasy
📍 Pickering