Vendor Manager – Vancouver Christmas Market

Location: Vancouver, BC

Position: Fixed-Term Seasonal

Term: September 15, 2026 – January 30, 2027

Salary: $75,000–$80,000 annually, prorated for the fixed term, based on

experience

Overview

Join the Vancouver Christmas Market as our Vendor Manager and take the lead in

supporting the diverse community of food, beverage, retail, artisan and specialty

vendors that help bring the Market to life each season.

As the primary point of contact for 80–90+ vendors, you'll oversee vendor

relationships, contracts and payments, sales and financial performance,

operational coordination, and the overall vendor experience from pre-production

through Market operations and move-out.

This is a hands-on management role for someone who combines exceptional

relationship-building and organizational skills with strong commercial judgment.

You'll work directly with vendors to help them succeed while collaborating closely

with Operations, Finance, Marketing and leadership to ensure the vendor program

contributes to an exceptional guest experience and strong Market performance.

Vendor recruitment for the 2026 season will be substantially completed before this

position begins. Your focus will be on managing and strengthening the current

vendor portfolio, evaluating performance throughout the season, and helping

shape vendor retention, recruitment and commercial strategy for future Markets.

What You'll Do

• Serve as the primary point of contact for 80–90+ Market vendors, building

strong relationships while maintaining clear expectations and

accountability.

• Oversee vendor onboarding, documentation, contracts, insurance,

payments, permits and operational requirements.

• Manage vendor communication throughout pre-production, Market

operations and post-production.

• Track vendor sales, commissions, revenue and financial performance in

collaboration with Finance.

• Analyze sales and operational results to identify trends, opportunities and

areas requiring improvement.

• Work directly with vendors to strengthen product assortments, pricing,

merchandising,



presentation and overall commercial performance.

• Monitor vendor compliance, product quality, presentation, customer service

and Market standards.

• Coordinate vendor access, deliveries, replenishment, infrastructure

requirements, service requests and other operational needs with the

Operations team.

• Resolve vendor concerns and operational challenges professionally while

balancing individual vendor needs with overall Market priorities.

• Maintain accurate vendor and financial records using QuickBooks Online,

Microsoft Excel and our Vendor Management platform.

• Collaborate with Marketing to promote vendor products, stories and

seasonal offerings.

• Support vendor engagement, appreciation and recognition initiatives

throughout the season.

• Coordinate vendor move-out, inspections, outstanding payments and endof-season reconciliation.

• Evaluate vendor performance and make recommendations regarding

retention, replacement, contract terms, category development and future

recruitment.

• Help identify and recruit future vendors that strengthen the Market's

distinctive, high-quality and authentic European offering.

What We're Looking For

We're looking for someone who can comfortably move between relationships,

numbers and operations. You may come from events, festivals, hospitality, retail,

food and beverage, markets, venue management or another environment where

you've managed a large and varied group of business partners.

The successful candidate will ideally have:

• Experience managing vendors, exhibitors, tenants, suppliers, clients or other

external business partners.

• Strong relationship-management, negotiation and conflict-resolution skills.

• Experience working with contracts, pricing, commissions,



budgets, revenue

targets or financial reconciliation.

• Strong commercial judgment and an ability to identify opportunities to

improve performance.

• Excellent organizational skills and exceptional attention to detail.

• Strong Microsoft Excel skills and confidence working with financial and

operational data.

• Experience with QuickBooks Online or comparable financial software.

• Experience with vendor management, CRM, event management or similar

digital platforms.

• Excellent written and verbal communication skills.

• The ability to manage competing priorities and deadlines in a fast-paced

environment.

• A calm, professional and solutions-focused approach to resolving

challenges.

• Experience collaborating across Operations, Finance, Marketing and

leadership teams.

Working at the Market

The Vancouver Christmas Market is a fast-paced, highly collaborative live-event

environment. During installation and Market operations, this position requires

substantial on-site availability and flexibility to work evenings, weekends, early

mornings, statutory holidays and extended hours as operationally required.

The role involves extensive walking and standing, outdoor work in changing winter

weather, and occasional lifting of up to 50 lbs.

A hybrid work arrangement may be available during suitable portions of the pre and post Market period.

Please Apply With RESUME and COVER LETTER That Highlights Your Relevant Experience in This Area.

What We Offer

• Annual salary of $75,000–$80,000, prorated for the fixed employment term

and based on experience

• Extended health care, subject to plan eligibility and the terms of

employment

• Employee Appreciation Program

• Free Market passes and seasonal perks

• A collaborative and energetic work environment

• The opportunity to build strong relationships with an incredible community

of local and international vendors

The opportunity to help shape the future vendor mix and commercial strategy of one of Vancouver's signature seasonal events

📌 Vendor Manager (Surrey)
🏢 Vancouver Christmas Market
📍 Surrey