Enhance client IT experiences as an On-Site Systems Support Professional at Jolera in Toronto. Utilize your tech skills to deliver best-in-class resolutions and support.
This role requires you to be proactive and productive in providing technical assistance for various devices, prioritizing customer needs effectively. With 1-3 years of experience in a technical support capacity, you will tackle challenges head-on while fostering a high-energy work environment.
Key Responsibilities: • Process and assign service tickets accurately • Diagnose and repair equipment issues as they arise • Document support actions for all incidents • Offer guidance to less technical users and teams • Support inventory management for devices
Requirements: • 1-3 years of technical support experience • Strong background in Windows, MacOS, and networking • Excellent communication and analytical skills • Familiarity with ticketing systems and documentation practices • Ability to work collaboratively in a rapid-paced environment
Leverage your technical knowledge to drive success and customer satisfaction at Jolera's Toronto location. #J-18808-Ljbffr
📌 Jolera On-Site Systems Support Role (Winnipeg)
🏢 Jolera
📍 Winnipeg
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