Take on the Operations Supervisor position at Excellent Canadian Entertainment, where you will excel in leading Cage, Slots, and Guest Services to enhance guest experiences.
As a key leader under the Operations Manager, you will oversee day-to-day operations and staff training. Your primary function will be to ensure team members meet performance expectations while adhering to safety and compliance measures. With a focus on cultivating relationships with stakeholders, you will work to continually improve service and operational effectiveness.
Key Responsibilities:
• Deliver leadership and performance management to teams
• Ensure compliance with all policies, health, and safety regulations
• Facilitate communication between departments effectively




• Anticipate and resolve operational issues proactively
• Oversee the application of the Collective Agreement
Requirements:
• Minimum of 2 years in gaming or casino management
• Strong team building and mentorship skills
• Computer literacy in MS Office programs
• Ability to secure AGCO and SmartServe certifications
• Proficiency in the French language is advantageous
Elevate the performance of Cage, Slots, and Guest Services while delivering memorable experiences at Great Canadian Entertainment.
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📌 Great Canadian Operations Supervisor Needed (Gananoque)
🏢 Great Canadian Entertainment
📍 Gananoque