Elevate your impact as a Customer Engineer at Terminal in Toronto, focusing on post-sales technical success. Own integration projects and support fleet-wide scale.
We are looking for a talented Customer Engineer to drive technical implementations for Terminal's enterprise customers. This is an influential role where you will shape the technical lifecycle from initial setup to full-scale operations. Collaborating with a Strategic Account Manager and Customer Success Manager, you will champion technical readiness and enable client teams.
Key Responsibilities:
• Lead integration design tailored to customer needs • Define comprehensive go-live criteria for project success • Equip clients with training and troubleshooting resources • Manage technical issues and escalations thoroughly • Collaborate on developing the Customer Engineer playbook
Requirements: • Proven track record of implementing solutions for enterprise clients • Deep knowledge of data engineering principles and APIs • Strong interpersonal skills for technical communication • Productive problem solver in high-pressure scenarios • Background in telematics or a related industry preferred
Transform the post-sales landscape and provide unmatched technical leadership at Terminal in Toronto. #J-18808-Ljbffr