Join Service Rentals & Sales as a Service Manager to enhance customer experiences across Northern Ontario. Take charge of operations, team leadership, and service delivery excellence.
In this pivotal role, you will oversee customer service operations and ensure efficient workflows while empowering your staff through training and evaluations. Focus on maintaining high standards of service quality and productivity while aligning department goals with business objectives.
Key Responsibilities:
• Manage daily service department operations efficiently
• Train, coach, and support service team employees
• Address and resolve customer issues effectively
• Track productivity and key performance indicators (KPIs)
• Implement best practices to improve service operations
Requirements:
• 3–5 years of supervisory experience
• Solid decision-making and planning skills
• Advanced communication and problem-solving abilities
• Familiarity with budget and performance management
• Ability to analyze metrics for reporting
Your role will drive service excellence, significantly impacting customer satisfaction and operational efficiency.
#J-18808-Ljbffr

📌 Service Manager Role in Northern Ontario (Sault Ste. Marie)
🏢 Service Rentals and Sales
📍 Sault Ste. Marie