Join BMO Financial Group as an Application Support Manager and lead a high-performing team focused on ensuring the operational excellence of critical banking applications. Your leadership will drive service reliability and incident management.
In this role, you will be responsible for 24x7 operational support and monitoring of mission-critical applications. The successful candidate will need advanced expertise in incident management, problem resolution, and team leadership. Collaboration with application development and external vendors is crucial to maintain robust banking services that comply with regulations.
Key Responsibilities:
• Lead incident management for major incidents
• Oversee production readiness and change management




• Drive continuous improvement through problem management processes
• Collaborate with technology and business teams
• Ensure operational resilience and adherence to risk controls
Requirements:
• 7+ years in Production Support and Application Operations
• 3+ years of leading support teams
• Experience in Financial Services or similarly regulated sectors
• In-depth knowledge of API and integration technologies
• Proficient in monitoring tools and performance analysis
Leverage your expertise in production operations and incident management to enhance BMO's applications support.
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📌 Strategic Application Support Manager at BMO (Toronto)
🏢 Bank of Montreal
📍 Toronto