Step into the role of Care Access Coordinator at CBI Home Health in Whitby, ON, and excel in client scheduling in a hybrid work format. Ensure optimal care delivery in a rapid-paced environment.
In the Care Access Representative role, you'll be essential in managing the scheduling of health care personnel while supporting high-caliber care for clients. This dynamic position requires adept communication, multitasking, and problem-solving skills to effectively balance staff schedules with client care needs, all while maintaining a compassionate touch.
Key Responsibilities:
• Schedule care providers efficiently using specialized software
• Exceed key performance indicators for call handling
• Ensure effective communication with clients and care teams




• Build and sustain relationships with various stakeholders
• Accurately manage scheduling and care databases
Requirements:
• Minimum educational requirement of Grade 12
• 2 years of customer service or scheduling experience preferred
• Proficient in Microsoft Office and scheduling applications
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
Deliver exemplary care coordination while building relationships in your role at CBI Home Health.
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📌 Whitby Care Access Coordinator
🏢 CBI Home Health
📍 Whitby