RBC in Vancouver seeks a Senior Production Support Manager to oversee 24/7 incident resolution across Finance applications. You will drive observability, disaster recovery testing, and automation initiatives to improve reliability and performance.
You'll lead global Level 2/3 support teams, collaborate with Audit and Risk, and translate complex technical issues into clear business impact for executives. This role offers a energetic, impact-driven environment.
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📌 Global 24/7 AI-Enabled App Support Lead (Vancouver)
🏢 RBC
📍 Vancouver
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