Become an integral part of the Airbus Helicopters team as a Customer Support Representative in Fort Erie, Ontario. This full-time position involves managing after sales services and ensuring customer satisfaction.
The successful candidate will be responsible for addressing customer inquiries related to repairs, orders, and warranties. You will process transactions, track service requests, and provide essential updates to your clients. The prospect also involves participating in an on-call rotation to address urgent customer needs seamlessly.
Key Responsibilities:
• Serve as primary contact for customer service inquiries
• Process repairs, rentals, and sales orders swiftly
• Manage warranty claims and ensure proper documentation




• Track customer interactions and order statuses
• Participate in urgent AOG service activities as needed
Requirements:
• College diploma or university degree in Business Administration
• Relevant experience in customer services or account management
• Proficiency in ERP/MRP systems; SAP knowledge is a plus
• Strong organizational and multitasking abilities
• Effective communication skills with attention to detail
Engage with clients to deliver comprehensive support and foster long-term relationships at Airbus Helicopters Canada.
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📌 Temporary Customer Support Specialist at Airbus (Port Colborne)
🏢 Airbus
📍 Port Colborne