22 Aug
|
Cassels Brock & Blackwell
|
Toronto
22 Aug
Cassels Brock & Blackwell
Toronto
Lead the Client Centre at Cassels Brock & Blackwell LLP as the Client Centre Manager. This onsite, full-time position emphasizes excellent service, operational leadership, and strategic event management.
As part of our Facilities, Business, & Client Services department, you will be responsible for overseeing the Client Centre’s operations and ensuring an exemplary client experience. You will drive continuous improvement initiatives while managing budgets, vendor relationships, and staff performance within a collaborative setting.
Key Responsibilities: • Provide strategic leadership for Client Centre operations • Ensure top-tier client service and hospitality delivery • Oversee day-to-day functions and event planning • Mentor Client Centre staff and manage performance • Collaborate with marketing and leadership for events
Requirements: • 15+ years in hospitality or event management • 10+ years in a people management role • Strong client-focused mindset and service excellence • Excellent project management and communication skills • Advanced financial management experience
Contribute to exceptional client experiences with your leadership at Cassels Brock & Blackwell. #J-18808-Ljbffr
📌 Client Centre Operations Manager Role (Toronto)
🏢 Cassels Brock & Blackwell
📍 Toronto