Become a key player at GFI as an IT Support Specialist focused on manufacturing technology. Located in Cambridge, MA, this role ensures that operational systems maintain peak performance through Tier-1 support.

GFI, a part of Westport Fuel Systems, is looking for a skilled Technical Support Specialist to provide crucial IT and operational technology support in a fast-paced manufacturing environment. Applicants should have hands-on experience with both office and production line systems. You'll be responsible for incident resolution and device maintenance while working closely with other team members to improve processes.

Key Responsibilities: • Deliver Tier-1 support via phone, email,



and ticketing • Diagnose and resolve IT incidents for users • Manage maintenance of IT hardware and software • Assist in troubleshooting production line devices • Support LAN and network-connected systems

Requirements: • Bachelors in IT, Computer Science, or related fields • 3+ years' experience in IT support within manufacturing • Proficient in Windows OS and Microsoft applications • Basic knowledge of networking and IT frameworks • Solid problem-solving and communication skills

Utilize your IT expertise to foster operational excellence at GFI's Cambridge location. #J-18808-Ljbffr

📌 IT Support Specialist for Manufacturing (Winnipeg)
🏢 Socket.dev
📍 Winnipeg