Drive customer engagement with Tomlinson in the Inside Sales and Customer Service Representative position. Provide responsive service, manage orders, and enhance customer relations in this office-based environment.
As a representative, your primary duties will involve responding to customer needs, managing inquiries, and supporting sales initiatives. You must possess a customer-first mindset and the ability to work efficiently under pressure. Collaboration with various teams will be integral to achieving sales goals and ensuring precise order processing.
Key Responsibilities:
• Address customer inquiries via calls and emails
• Prepare pricing and support customer meeting schedules
• Maintain documentation of customer interactions




• Facilitate technical product inquiries with relevant teams
• Follow up on project opportunities and workload tracking
Requirements:
• Solid orientation toward customer service
• Ability to thrive in a high-volume work environment
• Solid proficiency in Microsoft Office and related technologies
• Relevant experience in sales or customer service is preferred
• High school diploma or equivalent required; degree is an asset
Embrace this chance to impact customer relationships and meet operational needs at Tomlinson.
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📌 Inside Sales & Customer Support Specialist (Ottawa)
🏢 Tomlinson Group of Companies
📍 Ottawa