Drive operational transformation in the role of Continuous Improvement Analyst at Manulife, based in Toronto, Ontario. Utilize your skills to enhance processes and client service in a hybrid work model.
As a Continuous Improvement Analyst, your primary focus will be on identifying and implementing opportunities for process enhancement within Retirement and Investment Operations. You will leverage solid analytical capabilities to guide data-driven decision-making and stakeholder engagement. Your proficiency with methodologies such as Lean and Six Sigma will empower you to lead impactful improvement initiatives effectively.
Key Responsibilities:
• Identify opportunities to streamline operations and improve quality
• Lead process improvement projects using Lean and Agile techniques




• Conduct comprehensive analysis to identify process gaps
• Create dashboards for performance tracking and reporting
• Engage stakeholders at all levels to foster collaboration
Requirements:
• Bachelor’s degree in Business, Finance, Operations, or similar
• 4-5 years of experience in business analysis or improvement roles
• Strong analytical and problem-solving capabilities
• Proficient in Microsoft Office, particularly Excel and PowerPoint
• Experience leading cross-functional process improvement initiatives
Apply your skills to elevate operational excellence and customer satisfaction at Manulife.
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📌 Manulife Continuous Improvement Analyst Role (Toronto)
🏢 Manulife Financial
📍 Toronto