Enhance your career at IAA by becoming a Customer Service Representative, focusing on customer satisfaction. This position includes various support tasks in a vibrant team workplace.
At IAA Holdings, a subsidiary of Ritchie Bros. Auctioneers, customer service excellence drives our success. As a Customer Service Representative, you will engage with customers through diverse channels, manage orders, and assist during the auction process. Your positive attitude and digital skills will help ensure a seamless experience for all clients.
Key Responsibilities:
• Assist customers via mail, phone, and direct contact
• Process assignments and maintain internal records
• Provide clients with pricing and delivery details
• Address customer questions and ensure timely responses
• Help with auction paperwork preparation
Requirements:
• Ability to communicate effectively with clients
• Team-oriented mindset and eagerness to help
• Digital proficiency and strong time management
• Clean, professional appearance and independent work
• Bilingualism is a plus
Support IAA's commitment to exceptional service and help customers navigate their auction needs.
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📌 Customer Service Role at IAA Holdings (Greater Sudbury)
🏢 Ritchie Bros.
📍 Greater Sudbury