Bilingual Call Center Leader & Performance Coach (Vaughan)

Bilingual Call Center Leader & Performance Coach (Vaughan)

22 Aug
|
Miele Canada
|
Vaughan

22 Aug

Miele Canada

Vaughan

Miele Canada in Vaughan is seeking a senior operations leader to manage a high-volume bilingual contact centre. You will coach teams, drive service levels and KPIs, and resolve escalations to ensure superior customer satisfaction.

You will design training programs, optimize workforce planning, and analyze data to implement improvements. The role emphasizes cost control, stakeholder communication, and building a high-performing, engaged culture.

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📌 Bilingual Call Center Leader & Performance Coach (Vaughan)
🏢 Miele Canada
📍 Vaughan

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