Embrace a career in hospitality at Fairmont Chateau Laurier as a Part time Bilingual Royal Service Agent in Ottawa. Deliver exceptional service while communicating with guests in both official languages.

This role reports to the Royal Service & Loyalty Manager and requires proficiency in both French and English. Your main responsibilities include processing calls, managing wake-up calls, and providing information about hotel amenities. Delivering exemplary guest service is essential, and you'll assist in the training of new colleagues while maintaining the hotel's communication systems.

Key Responsibilities: • Provide friendly, engaging service to guests • Process calls and manage in-room dining orders • Organize daily amenity report and requests • Create guest accounts and answer dining inquiries • Assist with training new team members

Requirements: • Fluent in French and English • Experience in hospitality and Point of Sale systems • Smart Serve certification required • Outstanding guest service skills • Available for overnight shifts

Become part of Fairmont's commitment to exceptional service and hospitality. #J-18808-Ljbffr

📌 Part-Time Bilingual Royal Service Agent (Montreal)
🏢 FAIRMONT
📍 Montreal