Provide outstanding customer service as a Front Desk Agent at Kingsmill, handling guest check-ins and reservations with care. Enhance the guest experience from arrival to departure.

In your role as a Front Desk Agent, you will be responsible for ensuring a seamless check-in process and promoting Kingsmill's facilities. You will answer questions, manage transactions, and interact with a diverse range of guests, solving issues with professionalism. Robust communication and sales skills are necessary for success.

Key Responsibilities: • Process guest check-ins and payments accurately • Assign guest rooms and secure keys • Make and manage reservations efficiently • Answer phones using proper etiquette • Handle guest complaints and document issues

Requirements: • People-oriented with strong human relation skills • Basic proficiency in computers and accounting • Flexible and adaptable to procedural changes • Capable of working long hours on foot • Able to manage physical requirements during shifts

Deliver exceptional service and operational support at Kingsmill as a key part of the front desk team. #J-18808-Ljbffr

📌 Kingsmill Front Desk Agent Position (Alexandria)
🏢 Kingsmill Resort
📍 Alexandria