GovTech Talent Solutions Inc. is seeking a bilingual Help Desk Specialist to support a recent Ministry of Education digital tool. You will handle end-user IT issues, IVR inquiries, and cross-team coordination on a government-facing platform. This role is onsite five days per week in Toronto, Ontario.
You will provide training, develop documentation, and create reports to assist teams with system maintenance and upgrades. Strong communication and problem-solving skills are essential.
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📌 Bilingual IT Help Desk Specialist (IVR & Apps) (Toronto)
🏢 GovTech Talent Solutions
📍 Toronto
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